Terms of Use

These Terms of Use (the “Terms”) govern your access to and use of https://lundenintl.com and any related pages operated by Lunden International LLC (collectively, the “Site”). In these Terms, “Lunden International,” “we,” “us,” and “our” refer to Lunden International LLC. “You” and “your” refer to each visitor to or user of the Site. Please read these Terms carefully. By accessing or using the Site, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree, do not use the Site.

1. Purpose and Scope of the Site

The Site provides information about Lunden International and its services, as well as educational resources related to topics that may include neurodiversity, autism, strengths, coaching, leadership, career development, organizational development, workplace practices, learning, and talent development. These Terms apply to the Site and its content. Coaching, consulting, workshops, speaking engagements, custom learning development, and other professional services may be governed by a separate proposal, statement of work, coaching agreement, consulting agreement, registration page, or other written agreement. If a separate written agreement conflicts with these Terms regarding a paid service, the separate written agreement will control for that service.

2. Eligibility

You must be at least 18 years old to purchase products or services from us or enter into an agreement with us. The Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you use the Site on behalf of an organization, you represent that you are authorized to accept these Terms on that organization’s behalf.

3. Limited Permission to Use the Site

Subject to these Terms, Lunden International grants you a limited, revocable, nonexclusive, nontransferable license to access and use the Site and its content for your own lawful personal or internal business purposes.

Unless we expressly authorize otherwise in writing, you may not:

Copy, reproduce, republish, upload, post, transmit, distribute, sell, license, or commercially exploit substantial portions of the Site or its content;
Modify the Site’s content or create derivative works from it;
Remove copyright, trademark, attribution, or other proprietary notices;
Use automated tools to scrape, harvest, extract, or collect content or data from the Site, except as permitted by applicable law or by instructions contained in our robots.txt file;
Use the Site or its content to develop, train, test, improve, or provide a competing product, service, dataset, or artificial intelligence system without our prior written permission;
Attempt to gain unauthorized access to the Site, its systems, accounts, or networks;
Introduce viruses, malicious code, or other harmful technology;
Interfere with the Site’s security, operation, or availability;
Impersonate another person or misrepresent your identity or affiliation; or
Use the Site for any fraudulent, unlawful, defamatory, harassing, abusive, discriminatory, or otherwise harmful purpose.

We may suspend or terminate access to the Site if we reasonably believe that a person has violated these Terms or created a risk to the Site, Lunden International, or another person.

4. Intellectual Property

The Site and its original content, including its text, graphics, branding, logos, course materials, assessments, frameworks, downloads, photographs, illustrations, videos, designs, software, and arrangement, are owned by or licensed to Lunden International and are protected by copyright, trademark, and other applicable laws. “Lunden International,” its logos, and associated brand elements may not be used without our prior written permission. No right, title, or interest in the Site or its content is transferred to you except for the limited permission expressly stated in these Terms. Materials identified as downloadable or printable may be downloaded or printed only for the use stated on the applicable page or accompanying license. Unless otherwise stated, such materials are for the purchaser’s or visitor’s individual use or internal organizational use and may not be resold, redistributed, posted publicly, sublicensed, or represented as another person’s work.

5. Third-Party Content, Videos, and Links

The Site may display, link to, or embed videos, articles, tools, websites, and other materials created or provided by third parties. Those materials remain the property of their respective owners and are provided for educational convenience. The inclusion of third-party material does not mean that the third party sponsors or endorses Lunden International. It also does not mean that Lunden International endorses every statement, opinion, product, service, or practice presented by the third party. We do not control and are not responsible for the availability, accuracy, completeness, accessibility, security, content, terms, or privacy practices of third-party resources. Your use of a third-party website or service is governed by that third party’s terms and policies. You should use appropriate judgment before relying on or providing information to a third-party resource.

6. Educational and Informational Purposes

All information, content, courses, assessments, self-assessments, quizzes, interactive activities, videos, articles, guides, checklists, templates, downloadable materials, and other resources available on or through the Site are provided solely for general informational and educational purposes. Nothing on the Site is intended to constitute or serve as legal, financial, medical, mental health, psychological, diagnostic, therapeutic, employment, human resources, or other professional advice or services. Information on the Site should not be relied upon as a substitute for advice, evaluation, diagnosis, treatment, or services provided by an appropriately qualified professional.

Content related to autism, neurodiversity, mental health, well-being, strengths, leadership, career development, or workplace practices is not intended to diagnose, treat, cure, or prevent any medical, psychological, developmental, or other health condition. Assessments, self-assessments, quizzes, and interactive activities on the Site are educational tools only. Their results do not constitute a clinical assessment, professional evaluation, or diagnosis. Consult an appropriately qualified professional if you require medical, mental health, psychological, legal, financial, employment, human resources, or other professional advice. Never disregard or delay seeking qualified professional advice because of information you have read, viewed, or received through the Site.

7. No Professional Relationship Through Website Use

Your use of the Site, its content, its contact forms, or its educational resources does not create a therapist-client, healthcare provider-patient, attorney-client, coach-client, consultant-client, employment, or other professional or fiduciary relationship between you and Lunden International. A coaching, consulting, or other professional relationship is created only through a separate written agreement signed or otherwise affirmatively accepted by the applicable parties. Contacting us, scheduling an introductory call, or submitting information through the Site does not guarantee that we will accept an engagement. Lunden International does not provide psychotherapy, medical care, psychological testing, clinical diagnosis, legal advice, or financial advice unless a separate written agreement expressly states otherwise and the service is provided by a person appropriately qualified and authorized to provide it.

8. Assessments and Interactive Activities

Assessments and interactive activities available on the Site are intended to support education, reflection, discussion, or organizational development. They are not validated clinical instruments unless expressly identified as such, and they should not be used to determine whether any person has autism or another medical, psychological, or developmental condition. Results may be generated from information entered by the user and may not account for relevant facts, context, accommodations, or professional judgment. You are responsible for deciding whether and how to use any results.

Unless a specific page clearly states otherwise, responses and completion results for interactive educational activities are not tracked in a learning management system. Do not submit sensitive medical, psychological, disability, employment, or other confidential personal information through an assessment unless the assessment expressly requests it and explains how it will be handled. Organizations should not use Site assessments as the sole basis for an employment decision, diagnosis, eligibility determination, disciplinary action, or decision concerning an individual’s rights or access to services.

9. Accuracy and Changes to Content

We strive to provide useful and accurate information, but information and professional practices change over time. We do not guarantee that every item on the Site is current, complete, accurate, error-free, or suitable for a particular person, organization, situation, or jurisdiction. We may modify, correct, update, remove, suspend, or discontinue any part of the Site or its content at any time without notice. We are not obligated to update previously published material.

10. No Guaranteed Results

Lunden International does not guarantee any particular personal, professional, career, organizational, financial, employment, learning, or business result from using the Site, its resources, or its services. Outcomes depend on many factors outside our control, including a person’s or organization’s circumstances, participation, decisions, implementation, and external conditions. Examples, case studies, statistics, testimonials, and descriptions of past outcomes are provided for illustrative purposes only. They do not represent or guarantee that every user or client will achieve the same or similar results.

11. Testimonials and Endorsements

Testimonials appearing on the Site reflect the personal experiences and opinions of the individuals who provided them. Individual experiences vary. We may make minor edits to testimonials for length, grammar, or clarity without intentionally changing their meaning. If a testimonial or endorsement was provided by a person with a material relationship to Lunden International, or in exchange for compensation or another benefit, we will disclose that relationship when required by applicable law.

12. User Communications and Submitted Materials

The Site may allow you to submit a message, inquiry, form, survey response, testimonial, comment, file, or other material (“Submitted Material”). You represent that you have the right to submit that material and that it does not violate applicable law, infringe another person’s rights, contain malicious code, or include information you are prohibited from disclosing. Do not submit confidential, proprietary, medical, psychological, disability-related, employment-protected, or otherwise sensitive information through a general contact form or ordinary email unless we specifically request it and provide an appropriate method for submitting it. Internet communications cannot be guaranteed to be completely secure.

You retain ownership of your Submitted Material. You grant Lunden International a limited, nonexclusive license to use, store, reproduce, and process it only as reasonably necessary to respond to you, provide requested services, operate and protect the Site, comply with law, or fulfill another purpose disclosed when you submit it. We will not publicly use your name, likeness, testimonial, or identifiable Submitted Material for marketing without your permission, except as otherwise permitted by law.

13. Privacy and Cookies

Our collection and use of personal information are described in our Privacy Policy, which is incorporated into these Terms by reference. The Site may use cookies and similar technologies for essential functionality, analytics, preferences, embedded media, and other purposes described in the Privacy Policy or cookie notice. Third-party content and embedded media may allow third parties to collect information according to their own privacy policies. You may be able to manage cookies through the consent controls provided on the Site or through your browser settings, although disabling certain technologies may affect Site functionality.

14. Accessibility

Lunden International is committed to making its Site and educational resources reasonably accessible. If you experience difficulty accessing content or need information in an alternative format, contact us at info@lundenintl.com. We will make reasonable efforts to provide assistance or an alternative means of access.

15. Services and Separate Agreements

Descriptions of coaching, consulting, workshops, learning development, assessments, and other professional services on the Site are invitations to inquire and are not binding offers. The scope, timing, fees, responsibilities, deliverables, confidentiality terms, intellectual property rights, cancellation provisions, and other conditions of an engagement will be established in a separate written agreement when applicable. If no separate written agreement applies to a paid purchase made directly through the Site, these Terms and the terms shown at checkout or registration will govern that purchase.

16. Prices and Payment

Prices are stated in United States dollars unless otherwise indicated. You agree to provide accurate and current billing information and authorize us or our payment processor to charge the payment method you provide for the amount displayed and accepted at checkout or stated in the applicable agreement. The total price displayed before purchase will include all mandatory fees charged by Lunden International, excluding government-imposed taxes and any shipping charges permitted to be separately stated by law. You are responsible for applicable taxes unless we are legally required to collect them. We may correct pricing or description errors before accepting a purchase. A purchase is not accepted until payment is successfully processed and we provide confirmation or begin performance.

17. Refund, Cancellation, and Rescheduling Policy

The refund, cancellation, and rescheduling terms that apply to a purchase depend on the type of product or service purchased. Terms presented at the time of purchase or contained in a separate coaching agreement, consulting agreement, statement of work, proposal, registration page, or other written agreement are incorporated into these Terms and will control if they differ from this general policy.

Coaching Appointments

Coaching appointments may be canceled or rescheduled without charge when notice is provided at least forty-eight (48) hours before the scheduled appointment. Appointments canceled or rescheduled with less than forty-eight (48) hours’ notice, and appointments missed without notice, may be charged in full and may not be eligible for a refund or replacement session. We may make reasonable exceptions for emergencies or other extenuating circumstances at our discretion. If Lunden International must cancel an appointment, the client may reschedule it or receive a refund of any amount paid specifically for that appointment.

Coaching Packages

A client who purchases a coaching package may request cancellation in writing. Refunds for unused sessions will be determined according to the applicable coaching agreement. Completed sessions and appointments canceled late or missed without notice are not refundable. If a package was purchased at a discounted rate, any refund for unused sessions may be calculated after completed sessions have been charged at the standard individual-session rate disclosed in the applicable agreement or at the time of purchase.

Digital Products and Self-Paced Courses

Because downloadable materials, templates, guides, assessments, recordings, and self-paced courses may be delivered or accessed immediately, purchases of digital products are generally final and nonrefundable once the product has been downloaded, accessed, or delivered. We will provide a replacement, account correction, or refund, as appropriate, if a customer is charged more than once for the same purchase, receives the wrong product, or cannot access a purchased product because of a technical problem within our reasonable control. Contact us within fourteen (14) calendar days of purchase and provide enough information for us to identify the transaction and investigate the issue.

Consulting, Workshops, and Custom Services

Payments, deposits, cancellations, rescheduling, and refunds for consulting engagements, facilitated programs, workshops, speaking engagements, custom learning materials, and other professional services are governed by the applicable proposal, statement of work, service agreement, or other written agreement. Unless that agreement states otherwise, fees for services already performed and costs already incurred are nonrefundable.

Events and Live Programs

Cancellation and refund terms for a live workshop, webinar, cohort program, or other scheduled event will be displayed on the applicable registration page or provided at registration. If Lunden International cancels an event and does not offer a suitable replacement date, registered participants will receive a refund of the registration fee paid directly to Lunden International.

Requesting a Cancellation or Refund

Submit cancellation and refund requests to info@lundenintl.com. Include the purchaser’s name, email address, purchase date, product or service, and reason for the request. Approved refunds will be returned, when reasonably possible, to the original payment method. Processing times may vary by payment provider or financial institution. Nothing in this policy limits any refund, cancellation, or other consumer right that cannot lawfully be waived or limited.

18. Recurring Services

Lunden International will not enroll you in an automatically renewing or continuous paid service unless the renewal terms are clearly presented and you affirmatively consent before being charged. If we offer a subscription or automatically renewing service, the applicable page will state the amount and frequency of charges, renewal term, cancellation method, and any other disclosures required by law. We will provide a simple method of cancellation and any required renewal or price-change notices. Cancellation will stop future renewal charges but will not automatically refund amounts already paid, except as required by law or expressly stated in the applicable offer.

19. Promotions and Free Resources

We may offer free consultations, promotional pricing, complimentary resources, or limited-time offers. Eligibility, duration, availability, and other conditions may be stated with the offer. We may modify or discontinue a promotion before it is accepted, subject to applicable law. A free introductory consultation is intended to explore needs and potential fit. It does not establish a professional relationship, guarantee availability, or obligate either party to proceed with services.

20. Disclaimer of Warranties

THIS SECTION APPLIES TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW.

THE SITE AND ITS CONTENT ARE PROVIDED ON AN “AS-IS” AND “AS-AVAILABLE” BASIS. LUNDEN INTERNATIONAL, INCLUDING ITS OFFICERS, EMPLOYEES, CONTRACTORS, AFFILIATES, AGENTS, AND LICENSORS, DISCLAIMS ALL WARRANTIES AND CONDITIONS, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, ACCURACY, QUIET ENJOYMENT, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SITE, ITS CONTENT, OR ITS SERVICES WILL BE CONTINUOUSLY AVAILABLE, UNINTERRUPTED, CURRENT, USEFUL, ACCURATE, COMPLETE, RELIABLE, ERROR-FREE, SECURE, FREE FROM HARMFUL CODE, OR SUITABLE FOR YOUR PARTICULAR NEEDS. NO ORAL OR WRITTEN INFORMATION OBTAINED FROM US OR THROUGH THE SITE CREATES A WARRANTY NOT EXPRESSLY STATED IN THESE TERMS OR A SEPARATE WRITTEN AGREEMENT.

YOUR USE OF THE SITE IS AT YOUR OWN RISK. YOU ARE RESPONSIBLE FOR USING APPROPRIATE SECURITY MEASURES AND FOR BACKING UP INFORMATION IMPORTANT TO YOU. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES, SO SOME OF THESE EXCLUSIONS MAY NOT APPLY TO YOU. NOTHING IN THESE TERMS EXCLUDES OR LIMITS A WARRANTY OR RIGHT THAT CANNOT LAWFULLY BE EXCLUDED OR LIMITED.

21. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, LUNDEN INTERNATIONAL AND ITS OFFICERS, EMPLOYEES, CONTRACTORS, AFFILIATES, AGENTS, AND LICENSORS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES; LOSS OF PROFITS, REVENUE, BUSINESS OPPORTUNITY, GOODWILL, OR DATA; OR DAMAGES ARISING FROM YOUR RELIANCE ON SITE CONTENT, EVEN IF ADVISED THAT SUCH DAMAGES WERE POSSIBLE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, LUNDEN INTERNATIONAL’S TOTAL AGGREGATE LIABILITY FOR A CLAIM ARISING OUT OF OR RELATING TO THE SITE OR THESE TERMS WILL NOT EXCEED THE GREATER OF ONE HUNDRED UNITED STATES DOLLARS (US $100) OR THE AMOUNT YOU PAID DIRECTLY TO LUNDEN INTERNATIONAL FOR THE PRODUCT OR SERVICE GIVING RISE TO THE CLAIM DURING THE SIX (6) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM. THE LIMITATIONS IN THIS SECTION APPLY REGARDLESS OF THE FORM OR THEORY OF LIABILITY. THEY DO NOT APPLY TO LIABILITY THAT CANNOT LAWFULLY BE EXCLUDED OR LIMITED. RIGHTS AND REMEDIES UNDER A SEPARATE CLIENT AGREEMENT MAY DIFFER.

22. Indemnification

To the maximum extent permitted by applicable law, you agree to indemnify and hold harmless Lunden International and its officers, employees, contractors, affiliates, and agents from third-party claims, liabilities, damages, judgments, losses, and reasonable costs, including reasonable attorneys’ fees, arising from your unlawful use of the Site, your material violation of these Terms, your infringement of another person’s rights, or Submitted Material you provide. We reserve the right to control the defense of a covered claim, and you agree to provide reasonable cooperation. You may not settle a claim in a manner that imposes liability or obligations on Lunden International without our written consent.

23. Copyright Concerns

We respect intellectual property rights. If you believe material on the Site infringes your copyright, contact us at info@lundenintl.com and provide:

Identification of the copyrighted work;
Identification and location of the allegedly infringing material;
Your name and contact information;
A statement that you have a good-faith belief that the disputed use is not authorized by the copyright owner, its agent, or law;
A statement that the information in your notice is accurate and that you are authorized to act for the copyright owner; and
Your physical or electronic signature.

We may remove or restrict access to disputed material while evaluating a properly submitted notice.

24. Suspension and Termination

You may stop using the Site at any time. We may suspend, restrict, or terminate your access to all or part of the Site if we reasonably believe you violated these Terms, created security or legal risk, misused our content, failed to pay an amount when due, or engaged in conduct harmful to us or another person. Provisions that by their nature should survive termination will survive, including provisions concerning intellectual property, disclaimers, limitations of liability, indemnification, dispute resolution, and amounts already owed.

25. Changes to These Terms

We may update these Terms periodically. Updated Terms will be posted on this page with a revised “Last Updated” date. Changes apply prospectively from the date posted unless a later date is stated or applicable law requires another form of notice or consent. Your continued use of the Site after updated Terms become effective constitutes acceptance of the updated Terms. Material changes to terms governing an existing paid engagement will not override a separate written agreement unless permitted by that agreement or affirmatively accepted by the applicable parties.

26. Governing Law and Dispute Resolution

These Terms and disputes arising out of or relating to the Site will be governed by the laws of the State of California, without regard to conflict-of-law rules, except to the extent federal law applies. Before filing a legal action, you and Lunden International agree to make a good-faith effort to resolve the dispute informally. The party raising the dispute must send a written notice describing the dispute and requested resolution. The parties will have thirty (30) days after receipt of the notice to attempt an informal resolution, unless immediate relief is reasonably necessary to prevent imminent harm or preserve legal rights.

Subject to applicable law and any controlling separate written agreement, any legal proceeding arising out of or relating to the Site or these Terms must be brought in a state court located in Alameda County, California, or, when federal jurisdiction exists, in the United States District Court for the Northern District of California. Each party consents to the personal jurisdiction and venue of those courts. Nothing in this section prevents either party from seeking appropriate injunctive or equitable relief, filing an eligible claim in small claims court, or exercising a right that cannot lawfully be limited.

27. California Consumer Notice

California residents may direct complaints to the California Department of Consumer Affairs, Consumer Information Center, 1625 North Market Blvd., Suite N-112, Sacramento, California 95834, or call (800) 952-5210. Contact information may change; consult the Department of Consumer Affairs website for current information.

28. International Access

The Site is operated from California, United States. We do not represent that the Site or its content is appropriate, available, or lawful in every jurisdiction. If you access the Site from outside the United States, you are responsible for complying with laws applicable to you.

29. Electronic Communications

When you contact us electronically, submit a form, make a purchase, or use an online service, you consent to receive communications related to that interaction electronically. Electronic notices and records may satisfy legal requirements that communications be in writing, to the extent permitted by applicable law. Marketing communications will be sent and may be unsubscribed from as described in our Privacy Policy and applicable law. Transactional or service-related communications may still be sent when necessary to administer a purchase, appointment, or engagement.

30. Assignment

You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign these Terms in connection with a merger, reorganization, sale of assets, change of control, or transfer of the Site or our business, subject to applicable law.

31. Severability, Waiver, and Entire Agreement

If a provision of these Terms is held invalid or unenforceable, it will be enforced to the maximum extent permitted, and the remaining provisions will remain in effect. Our failure to enforce a provision is not a waiver of that provision or our right to enforce it later. These Terms, our Privacy Policy, any terms displayed at purchase or registration, and any applicable separate written agreement constitute the entire agreement concerning their respective subject matter and supersede prior communications concerning that subject matter. Section headings are provided for convenience and do not affect interpretation. The words “including” and “includes” mean “including without limitation.”

32. Contact Information

Questions about these Terms, requests under the refund policy, notices of disputes, and reports of suspected violations may be sent to:

Lunden International LLC
Email: info@lundenintl.com
Website: https://lundenintl.com

Last Updated: August 1, 2026