Feedback, Rejection, and the Espresso Machine: Why We Need Reasons
We often forget to provide the reason behind our actions at work, and that absence can create confusion, frustration, and disconnection. People are not just looking for direction. They are looking for understanding. Without a simple explanation, even well-intended messages can feel abrupt, impersonal, or unclear. Using three familiar situations, this article explores how easily miscommunication can occur when context is missing. It demonstrates how a brief sentence that explains why something is happening can completely shift the tone.
Feedback, Rejection, and the Espresso Machine: Why We Need Reasons Read More »