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Interpersonal Communication

Feedback, Rejection, and the Espresso Machine: Why We Need Reasons

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We often forget to provide the reason behind our actions at work, and that absence can create confusion, frustration, and disconnection. People are not just looking for direction. They are looking for understanding. Without a simple explanation, even well-intended messages can feel abrupt, impersonal, or unclear. Using three familiar situations, this article explores how easily miscommunication can occur when context is missing. It demonstrates how a brief sentence that explains why something is happening can completely shift the tone.

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The Power of Kindness in Challenging Times

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Uncertainty, stress, and pressure are ever present, but so is our ability to create meaningful connections through kindness. In the face of challenges, small acts such as a sincere check-in, a moment of patience, or giving without expectation can make a profound difference. These seemingly simple gestures have the power to uplift someone’s day, foster trust, and strengthen teams, relationships, and communities in ways that endure far beyond the moment.

People may forget the details of a difficult time, but they will always remember how they were treated. A kind word, a thoughtful action, or simply showing up with empathy can provide the encouragement someone needs to keep going.

Read more about the lasting impact of kindness and the ways you can make a difference. Who will you lift up today?

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The Lingering Quiet: The Hidden Loss of Conversation

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Even after five years, many people are still relearning how to connect in ways that once felt natural. The pandemic altered more than routines. It reshaped how we relate, how we listen, and how we show up for one another. This reflection offers gentle guidance for those who feel the lingering effects of that silence, with simple ways to reengage through presence, empathy, and kindness. It is a reminder that connection is not lost. It is simply waiting to be renewed.

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You Must Be Present to Win

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Staying present in difficult conversations is essential for building strong relationships and fostering understanding. Avoiding conflict may feel easier in the moment, but it often leads to greater distance and unresolved issues. A conversation with my son highlighted the importance of engagement as we discussed how people tend to shut down instead of working through challenges.

To navigate challenging discussions effectively, focus on three key strategies: actively listen to understand, manage emotions before reacting, and seek common ground rather than proving a point. Relationships thrive when both parties feel heard and valued. Growth comes from staying engaged, even when conversations are uncomfortable. Instead of withdrawing, commit to open dialogue—because in life, as in relationships, presence is the key to connection and resolution.

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